B2C Shopping
B2C Shopping
AI Mode
AI Mode
UX design
UX design
Design Testing
Design Testing
Navigating ambiguity to design for scale
Navigating ambiguity to design for scale
Navigating ambiguity to design for scale
Reimagined shopping with AI Mode for millions of users
Reimagined shopping with AI Mode for millions of users
Reimagined shopping with AI Mode for millions of users
I spent the summer bringing clarity, redesigning AI responses, testing ideas at speed, and building tools that scaled impact across the team.
I spent the summer bringing clarity, redesigning AI responses, testing ideas at speed, and building tools that scaled impact across the team.
I spent the summer bringing clarity, redesigning AI responses, testing ideas at speed, and building tools that scaled impact across the team.
TL;DR: About My Projects
Main Project
I redesigned AI mode responses to be easier to scan, more contextual, and have better journey continuation. In testing with 800+ users, ~37% preferred the proposed direction.
Main Project
I redesigned AI mode responses to be easier to scan, more contextual, and have better journey continuation. In testing with 800+ users, ~37% preferred the proposed direction.
Main Project
I redesigned AI mode responses to be easier to scan, more contextual, and have better journey continuation. In testing with 800+ users, ~37% preferred the proposed direction.
Supporting Projects
I created rapid testing mocks, joined a 3-day design sprint, supported a high-priority initiative with 30+ design mocks, and launched a Figma plugin within 3 weeks that all Google designers could use.
This summer pushed me to grow: learning to navigate ambiguity, design for AI-driven experiences, and take initiative beyond my scope.
This summer pushed me to grow: learning to navigate ambiguity, design for AI-driven experiences, and take initiative beyond my scope.
This summer pushed me to grow: learning to navigate ambiguity, design for AI-driven experiences, and take initiative beyond my scope.
Project 1: Redesigning AI Mode Responses (Main Project)
Problem
The existing response was:
Text heavy
Hard to scan quickly
No visual cues
Missing visual hierarchy
Not contextual
Generic responses
No next steps
Dead-end journeys
Impact
User preference
37%
Responses
800+
Iterations
20+
Next-step clarity
100%
Role
Set design principles & Direction
Design Leader
Aligned PMs, Engg & Leadership
Cross-functional partner
Led explorations & testing
Research owner
Led end-to-end design process from Strategy to Implementation
Process
Audit
Current patterns & pain points
Ideate
Created variations & presented to directors
Collaborate
Cross-functional alignment
Test
800+ participants
Deliver
Improved visuals and actionable next steps
Project 1: Redesigning AI Mode Responses (Main Project)
Problem
The existing response was:
Text heavy
Hard to scan quickly
No visual cues
Missing visual hierarchy
Not contextual
Generic responses
No next steps
Dead-end journeys
Impact
User preference
37%
Responses
800+
Iterations
20+
Next-step clarity
100%
Role
Set design principles & Direction
Design Leader
Aligned PMs, Engg & Leadership
Cross-functional partner
Led explorations & testing
Research owner
Process
Audit
Current patterns & pain points
Ideate
Created variations & presented to directors
Collaborate
Cross-functional alignment
Test
800+ participants
Deliver
Improved visuals and actionable next steps
Problem
The existing response was:
Text heavy
Hard to scan quickly
No visual cues
Missing visual hierarchy
Not contextual
Generic responses
No next steps
Dead-end journeys
Impact
User preference
37%
Responses
800+
Iterations
20+
Next-step clarity
100%
Role
Set design principles & Direction
Design Leader
Aligned PMs, Engg & Leadership
Cross-functional partner
Led explorations & testing
Research owner
Process
Audit
Current patterns & pain points
Ideate
Created variations & presented to directors
Collaborate
Cross-functional alignment
Test
800+ participants
Deliver
Improved visuals and actionable next steps
Project 2: Purchase Psychology Research & Rapid Prototyping
Problem
Fast paced explorations of visual treatments
Purchase psychology
Influence on preferences
Unknown variables
What drives engagement
Time pressure
Needed quick exploration
Strategic direction
Long-term vision alignment
Impact
Created rapid variations for testing different treatments
3+ Concepts
Generated actionable insights for future roadmap
5 Key insights
Alignment on direction forward for long term
100%
Role
Created rapid testing mocks to validate directions
Design Explorer
3-day sprint with Senior designers, UX engineer, PgM
Sprint Collaborator
Helped brainstorm early ideas and shape vision
Vision contributor
Process
Explore
Created rapid mocks to test variations
Sprint
Participated in structured 3-day sprint
Refine
Worked with seniors to iterate on early concepts
Present
Shared outcomes and alignment with leadership
Project 2: Purchase Psychology Research & Rapid Prototyping
Role
Created rapid testing mocks to validate directions
Design Explorer
3-day sprint with Senior designers, UX engineer, PgM
Sprint Collaborator
Helped brainstorm early ideas and shape vision
Vision contributor
Problem
Fast paced explorations of visual treatments
Purchase psychology
Influence on preferences
Unknown variables
What drives engagement
Time pressure
Needed quick exploration
Strategic direction
Long-term vision alignment
Problem
Fast paced explorations of visual treatments
Purchase psychology
Influence on preferences
Unknown variables
What drives engagement
Time pressure
Needed quick exploration
Strategic direction
Long-term vision alignment
Problem
Fast paced explorations of visual treatments
Purchase psychology
Influence on preferences
Unknown variables
What drives engagement
Time pressure
Needed quick exploration
Strategic direction
Long-term vision alignment
Problem
Fast paced explorations of visual treatments
Purchase psychology
Influence on preferences
Unknown variables
What drives engagement
Time pressure
Needed quick exploration
Strategic direction
Long-term vision alignment
Impact
Created rapid variations for testing different treatments
3+ Concepts
Generated actionable insights for future roadmap
5 Key insights
Alignment on direction forward for long term
100%
Problem
Fast paced explorations of visual treatments
Purchase psychology
Influence on preferences
Unknown variables
What drives engagement
Time pressure
Needed quick exploration
Strategic direction
Long-term vision alignment
Problem
Fast paced explorations of visual treatments
Purchase psychology
Influence on preferences
Unknown variables
What drives engagement
Time pressure
Needed quick exploration
Strategic direction
Long-term vision alignment
Problem
Fast paced explorations of visual treatments
Unknown variables
What drives engagement
Purchase psychology
Influence on preferences
Time pressure
Needed quick exploration
Strategic direction
Long-term vision alignment
Impact
Created rapid variations for testing different treatments
3+ Concepts
Generated actionable insights for future roadmap
5 Key insights
Alignment on direction forward for long term
100%
Impact
Created rapid variations for testing different treatments
3+ Concepts
Generated actionable insights for future roadmap
5 Key insights
Alignment on direction forward for long term
100%
Role
Created rapid testing mocks to validate directions
Design Explorer
3-day sprint with Senior designers, UX engineer, PgM
Sprint Collaborator
Helped brainstorm early ideas and shape vision
Vision contributor
Role
Created rapid testing mocks to validate directions
Design Explorer
3-day sprint with Senior designers, UX engineer, PgM
Sprint Collaborator
Helped brainstorm early ideas and shape vision
Vision contributor
Role
Created rapid testing mocks to validate directions
Design Explorer
3-day sprint with Senior designers, UX engineer, PgM
Sprint Collaborator
Helped brainstorm early ideas and shape vision
Vision contributor
Process
Explore
Created rapid mocks to test variations
Sprint
Participated in structured 3-day sprint
Refine
Worked with seniors to iterate on early concepts
Present
Shared outcomes and alignment with leadership
Impact
Created rapid variations for testing different treatments
3+ Concepts
Generated actionable insights for future roadmap
5 Key insights
Alignment on direction forward for long term
100%
Role
Created rapid testing mocks to validate directions
Design Explorer
3-day sprint with Senior designers, UX engineer, PgM
Sprint Collaborator
Helped brainstorm early ideas and shape vision
Vision contributor
Process
Explore
Created rapid mocks to test variations
Sprint
Participated in structured 3-day sprint
Refine
Worked with seniors to iterate on early concepts
Present
Shared outcomes and alignment with leadership
Problem
Fast paced explorations of visual treatments
Unknown variables
What drives engagement
Purchase psychology
Influence on preferences
Time pressure
Needed quick exploration
Strategic direction
Long-term vision alignment
Project 3: Contributing to a P0
Problem
A high-priority (P0) initiative required immediate design support during a critical stage.
Role
Volunteered to step in at a crucial moment
Proactive support
Took ownership of creating mocks
Delivery owner
Impact
Delivered mocks to run test within critical 1 week timeline window to support rapid decision making
300+ tests
Actively contributed to a P0 initiative, stepping in as an intern to ensure progress
P0 Contribution
Impact
Delivered mocks to run test within critical 1 week timeline window to support rapid decision making
300+ tests
Actively contributed to a P0 initiative, stepping in as an intern to ensure progress
P0 Contribution
Problem
Problem
A high-priority (P0) initiative required immediate design support during a critical stage.
A high-priority (P0) initiative required immediate design support during a critical stage.
Role
Volunteered to step in at a crucial moment
Proactive support
Took ownership of creating mocks
Delivery owner
Problem
A high-priority (P0) initiative required immediate design support during a critical stage.
Role
Volunteered to step in at a crucial moment
Proactive support
Took ownership of creating mocks
Delivery owner
Impact
Delivered mocks to run test within critical 1 week timeline window to support rapid decision making
300+ tests
Actively contributed to a P0 initiative, stepping in as an intern to ensure progress
P0 Contribution
Project 4: Figma Plugin Side Project
Summary
Process
Summary
In my final month, I took the initiative to collaborate with another Staff designer, learn how to build Figma plugins, and identified an opportunity we could solve. Within three weeks, I designed and launched a plugin that automated a repetitive design task, making it available to all designers at Google. This project aimed to be adopted by designers to save time in their daily workflows.
Summary
Process
Summary
In my final month, I took the initiative to collaborate with another Staff designer, learn how to build Figma plugins, and identified an opportunity we could solve. Within three weeks, I designed and launched a plugin that automated a repetitive design task, making it available to all designers at Google. This project aimed to be adopted by designers to save time in their daily workflows.
Summary
Process
Summary
In my final month, I took the initiative to collaborate with another Staff designer, learn how to build Figma plugins, and identified an opportunity we could solve. Within three weeks, I designed and launched a plugin that automated a repetitive design task, making it available to all designers at Google. This project aimed to be adopted by designers to save time in their daily workflows.
Key Takeaways
Key Takeaways
Get early feedback
Reuse existing components
Reuse existing components
Test at scale
Always ask why
Iterate with team
Summer @Google
Summer @Google
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Revamped navigation to boost discoverability by 50% and simplify workflows.
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Support workflows to automate manual tasks by 70%
Automated repetitive tasks by creating workflows, letting agents set them up once and handle cases automatically.
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Created a platform for learning, supplies, and community to make hobbies fun and accessible.
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